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Privacy Policy

 

This Privacy Policy, made pursuant to Regulation (EU) 2016/679 (“GDPR”) and the applicable legislation on the protection of personal data, describes the methods of collection, use, processing and protection of the personal data of users who interact with the website www.rauvea.com (hereinafter the "Site").

This information applies exclusively to this site and to the services offered through it, including, without limitation, online purchases, contact requests, subscription to the newsletter and customer support.

Any third-party websites that can be consulted through links on the site remain subject to the respective privacy information.

 

1.Holder of the treatment

The data controller is Rauvea di Sacco Simona with registered office in Via Roma 12, 82037 Castelvenere (BN), Italy, VAT number: 01891630624.

REA: BN - 314288

 

2. Collected data

While browsing the site or using the services offered, Rauvéa can collect various categories of personal data, including:

  • name and surname;
  • email address;
  • telephone number;
  • IP address;
  • navigation data;
  • Data provided voluntarily through contact forms, subscription to the newsletter or ordering.

 

3. Purpose of the processing

Personal data is collected for the following purposes:

  • Management of requests sent through the site
  • Order and purchase management
  • customer service
  • Sending informative or commercial communications
  • tax and administrative obligations
  • Statistical analysis and site improvement
  • Site safety and prevention of fraudulent activities.

 

4. Legal basis of processing

Data processing is based on:

  • on the user's consent
  • on the execution of a contract or pre-contractual measures
  • on the fulfillment of legal obligations
  • on the legitimate interest of the owner.

 

5. Methods of treatment

The data is processed using IT and telematic tools, with adequate security measures to prevent unauthorized access, loss or disclosure of data.

 

6. Data retention

Personal data will be kept for the time necessary to achieve the purposes for which they were collected and in any case within the limits set by current legislation.

 

7. Data recipients

The data may be communicated to:

  • Technical service providers and hosting
  • tax, legal or administrative consultants
  • Payment platforms
  • Couriers and logistics services
  • Marketing and Newsletter Service Providers

The data will not be disseminated publicly.

 

8. Cookies and Tracking Technologies

The site can use technical, analytical and profiling cookies to improve the browsing experience and provide personalized content.

The user can manage cookie preferences via the dedicated banner or browser settings.

For more information on the use of cookies, you can consult the "Cookie Policy" available on the site.

 

9. Third party services

For the operation of the site and the provision of the services offered, Rauvéa can use services provided by third parties, including payment platforms, statistical analysis tools, marketing services and social media.

The services used may include:

  • Google Analytics;
  • meta pixels;
  • Instagram;
  • Facebook;
  • stripes;
  • PayPal;
  • Newsletter and marketing automation services.

These services may collect personal data in accordance with the respective privacy policies.

 

10. User rights

The user can exercise the rights provided for in Articles 15 and following of the GDPR, including:

  • Access to personal data
  • data rectification
  • data deletion
  • limitation of treatment
  • Opposition to treatment
  • data portability
  • withdrawal of consent

Requests can be sent to: info@rauvea.com

 

11. Non-EU transfer

If some services used involve data transfers to non-EU countries, these transfers will take place in compliance with the guarantees provided for by the GDPR.

 

12. Privacy Policy Changes

The Owner reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page.

 

13. Contacts

For any information relating to this Privacy Policy or to exercise the rights provided by the GDPR, you can contact:

support@rauvea.com

 

 

Last Updated: May 12, 2026

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